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Privacy Policy

Hôtel de la Couronne – Les Bois, Switzerland

Last updated: 16.09.2025

The Hôtel de la Couronne is committed to protecting the personal data of its guests and visitors in accordance with Swiss legislation (nFADP) and European law (GDPR).

1. Data Collection

We collect certain personal data when you use our website or book a room, including:

  • First and last name, contact details (email address, phone number, postal address).

  • Reservation information (dates of stay, type of room, specific preferences).

  • Payment information (handled securely by our payment providers, e.g., Wix Payments, Stripe, PayPal).

  • Technical data (cookies, IP address, browsing activity on our site).

2. Use of Data

Your data is used solely for the following purposes:

  • Managing your reservations and stay at the hotel.

  • Communicating with you (confirmation, support, useful information).

  • Processing your payments securely.

  • Improving our services and website.

  • Complying with our legal obligations (billing, taxation, security).

3. Data Sharing

We do not sell your data. It may only be shared with:

  • Service providers (Wix, payment processors, booking platforms such as Booking.com or Airbnb).

  • Legal authorities, only if required by law.

4. Data Retention

We retain your personal data only for as long as necessary to manage your reservations and in compliance with Swiss legal obligations (e.g., accounting and tax requirements).

5. Your Rights

In accordance with the GDPR and the Swiss Federal Act on Data Protection, you have the following rights:

  • Access your personal data.

  • Correct or update your information.

  • Request deletion of your data (within legal limits).

  • Withdraw your consent at any time (e.g., newsletters).

To exercise your rights, please contact us at:
📧 info@hoteldelacouronne.ch
📞 +41 79 485 98 00

6. Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. Payments are processed through certified and secure providers (SSL, PCI-DSS).

7. Cookies

Our website uses cookies to enhance user experience and analyze traffic. You can configure your browser to refuse certain cookies.

8. Contact

Hôtel de la Couronne
2336 Les Bois, Jura – Switzerland
📧 info@hoteldelacouronne.ch
📞 +41 79 485 98 00

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